A PR, influencer relations & social media agency in Auckland, New Zealand with all the connections, delivering clever campaigns that drive ROI for the best brands and businesses.
Clients
Like attracts like, and we’re lucky to represent the most impressive brands operating in New Zealand.
“Undertow…has an innate ability to understand not only our brands, but the needs of a global business and as a result, delivers a great tailored result every time. The overseeing of our events is a seamless experience with targeted media well suited to the niche of the brands. We appreciate their honest and efficient approach to PR.”
- Mike Trehey, Group Marketing Manager, Beam Suntory
“The team at Undertow are a world class PR agency right here in Aotearoa New Zealand. Their professional, energetic and empathetic approach makes them a dream to work with. The coverage and campaign success they deliver for Pic's Peanut Butter is outstanding, and there is never a shortage of great ideas beautifully delivered.”
- Aimee McCammon, CEO, Pic’s
“So glad to have such a strong relationship with the Undertow Media team, they have delivered well above expectations and have been picked up globally for their efforts.”
- Fabien Degueldre, General Manager, Logitech
“Having worked in PR myself, I’m the best and worst client for a PR agency. Working with Undertow Media was refreshing. Creative, strategic and quick to understand what we wanted and, importantly, what we didn’t. They quickly became our favourite people to hear from!”
- Nikki Neate, Senior Marketing Manager, Proper Crisps
"The Undertow team are incredibly responsive and efficient, and present very well-considered ideas and fresh thinking, which is so important. Their depth of media insight and knowledge is excellent, and we're very much valuing having their input on a variety of projects."
- Kate Porter, Head of Communications & Community, Countdown Woolworths
“Undertow Media has been a key partner, helping to bring our Sanitarium Weet-Bix Kids TRYathlon Event story to all Kiwis. They are a really easy team to work with, collaborative with our sponsors and stakeholders and have a real ‘can do’ attitude with follow through.”
- Hayley Scott, Portfolio Brand Manager, Sanitarium
“The Undertow team are smart, creative, responsive, and above all easy to work with. We really value the passion, energy, and fresh ideas they’ve bought to the business since we started working with them. The team have more than exceeded our expectations in terms of PR results, campaign objectives and events they’ve delivered for Dulux.”
- Davina Harper, Senior Brand Manager – Colour, Dulux
“The Undertow team understand our “get stuff done” approach and continue to provide authentic, and timely advice to our team, across all our businesses. They have delivered well above expectations - efficiently - and are a trusted, valued partner of Freightways.”
— Mark Troughear, CEO, Freightways
“We came to Undertow with a ‘How to’ brief with an extremely tight deadline. At our pleasure, the service levels and campaign results well exceeded our expectations. Professionalism, proactivity, and productivity in spades!”
- Brett Ingham, General Manager, Pita Pit
"The Undertow team sets themselves apart through their dedication to understanding our business intricacies and delivering campaigns that align with our company goals and objectives. They've consistently provided innovative ideas, adapted to our evolving needs, and executed campaigns with precision. I would highly recommend Undertow to any organisation seeking a PR agency that combines expertise, creativity, and a genuine passion for client success."
- Daniel Thompson, Head of Marketing, Click Frenzy (GrabOne NZ)
“Undertow Media’s expertise in social media strategy elevated some key super luxury channels at Giltrap Group. The team at Undertow showed a great understanding of each brand’s corporate identity and provided great content that invigorated our audience within the luxury market.”
- Jesse Leet, Marketing Coordinator, Giltrap Group
“Undertow are always thinking of how to enhance our brand story where most overlook in a saturated hospo industry. We can count on the team as trusted advisors to all our brands across the group.”
- Kate Simmons, Group Marketing Manager, Foley Hospitality
“Undertow Media has proven themselves a highly engaged media partner who have shown a real willingness to get close to our business. What has impressed me has been their ability to understand the various markets and product categories we play in.”
- Peter Bonisch, GM (Imaging Group), Fujifilm
“It is a privilege for The Salvation Army to be associated with the work of Undertow Media over many years. We always appreciate their high level of engagement and value they bring to the table, their empathy and understanding of the work we do, and the creation of ideas and initiatives that help drive our key messaging to various media channels.”
- Tim Hamilton, Public Relations Director, The Salvation Army
“Undertow Media has developed a customised public relations strategy that shows a thorough understanding of our business objectives. Their experience in the industry is shown in the skillful execution of all activity, open communication and most of all, the quality of results.”
- Daniel Allaoui, Senior Brand Manager (APAC), Bondi Sands
“Undertow has shown themselves to be adaptable and nimble, always willing to shift gears when new opportunities arise and providing compelling reasons for consumers to choose our products over the rest.”
- Claire Sussmilch, GM – Marketing & Customer Experiences, Foley Wines
“Our Better Beer launch was a huge success, seamlessly implemented by Undertow. Following that, the planning for the media day and reach achieved was fantastic.”
- Nick Cogger, Co-founder, Better Beer
“The team at Undertow consistently go above and beyond, building intimate understanding of brands and leveraging their strong media and trade relationships. When briefing for our global spirit brands (Maker’s Mark, Laphroaig) they identified compelling, locally relevant partnerships and brought these to life through engaging event activations, exceeding all KPIs and expectations. I highly recommend Undertow for their creativity, drive, and commitment to delivering for their partners.”
- James Walker, Senior Brand Manager, Beam Suntory
“Working with Undertow to elevate the positioning and capture the ‘isolated luxury’ guests experience with a stay at our lodge has been rewarding. They immediately understood our brand proposition and together we have been able to arrange famils, media enquiries, and effectively package our many stories, to media in pockets across premium titles in New Zealand and Australia.”
- Richard Rooney, General Manager, Wharekauhau Country Estate
“Undertow Media has played an instrumental role in boosting our brand image and educating customers on our ‘New Mobility’ proposition. Through the creation of well-planned social media, influencer, and PR activity their expertise has proved invaluable in engaging with new customers and growing our social community.”
- Chanelle Barlow, National Marketing Manager, SIXT
“Undertow were always thinking about what was best for our business, creative in their approach, and are a total pleasure to deal with. They exceeded all expectations and delivered a campaign that firmly placed our brand on the map in New Zealand. I recommend them highly and wouldn’t hesitate to use their services again.”
- Anja Barisic, National Marketing Manager, Persolkelly & Programmed
"Undertow’s expertise has been significant in shifting Takurua Ti'iTi'i's brand exposure in the public sphere. Their meticulous yet considered approach, strategic planning, and unwavering dedication significantly elevated our media presence. They were patient, aiming to understand the cultural kaupapa and we truly felt their eagerness to listen, learn and pitch us on the right platforms. Undertow's manaaki is palpable."
- Sandy Chatterjee, Producer, Takarua (Elemental)
“Undertow Media brought enormous energy, detail and innovation to our new product launch. They were able to build a strong social presence from scratch, exceed our lofty media coverage ambitions and deliver a creative, standout activation.”
- Sarah Szegota, Global Marketing & Communications Director, Villa Maria/Indevin
“With our streaming services expanding to New Zealand, we needed the right partner to build our brand, and Undertow Media has been a valued advocate for us. They’ve secured extensive awareness and publicity coverage for the service, provided comprehensive research on the industry, and continue to find new, creative ways to promote the service to entertainment media.”
- Marnie Black, Executive Vice President Publicity, AMC+
“The Undertow team are dedicated and always available. They are creative, flexible and innovative in their approach and easy to work with. They quickly grasped the essence of our business and are today genuine ambassadors for Eichardt’s.”
- Andrew Cox, Managing Director, Imperium Group (Eichardt’s and The Spire)
“Undertow are masters at what they do. Their skill, work ethic and teamwork is inspiring, and their passion for Basement projects was incredible. The whole team is extremely dedicated to their clients - providing warm, consistent and unwavering support and professionalism. We learnt so much from working with them and loved every minute!”
- Cat Ruka, Executive Director, The Basement Theatre
“Undertow Media has developed a customised strategic public relations strategy for Ardell in New Zealand. Their experience, regular communication and updates are critical and we appreciate the responsiveness, personalised service and commitment to helping build the Ardell brand. We’ve enjoyed working with the team and highly recommend.”
- Sarah Lewis, Brand and Product Manager, Frostbland
“Thank you Undertow team for helping to make the opening night and the first weekend a huge success, onwards and upwards from here. You and your team were such a pleasure to work with and I look forward to working together again in the future.”
- James Ridgen, Co-founder & owner, Superette
“Thanks to you and your team for managing the NZ leg of the tour so effectively, I’ve heard nothing but positive reports. I’m extremely happy that this extensive project worked out so well.”
- Phil O’Neile, Director of Sales & Marketing, Roadshow Films
“Undertow Media is a dynamic and clever team of PR professionals. As a sometimes challenging client, this is a massive pro and why after years of representation we continue working with the team. Nothing is ever too hard and they also go above and beyond to get the job done.”
- Natalie White, PR & Events Manager, Witchery
Services
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Public relations
Advertising is telling people you’re good. PR is getting someone else to say you’re good. A third-party endorsement from a trusted source (TV, radio, online, blog or print outlet) is infinitely more powerful than a full page ad. It’s all about the angles – and we’re masters.
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Social media management
Social media is where your community come to be entertained and informed and is a place where you can, with clever ad sets, convert to sales. From strategy to content calendars to building audiences, fostering a direct relationship with your customer is key.
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Influencer engagement agency
Word-of-mouth at scale, influencer marketing empowers your most influential customers to recommend your product to their trusted audience. We are revered for having the deepest spread of relationships with these powerful allies to marketers.
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Events management
Bring your brand to life, surround it with the right guests and then watch it halo out on social. We’re the go-to for creating FOMO and pricking ears.
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Experiential and activations
Stunts, custom builds and head-turning branded events that are remembered (and shared) beyond the moment.
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Corporate communications
A corporate communications strategy is essential for companies looking to build trust, enhance reputation, engage employees and attract investors. We’re your trusted partner for spot-on awareness, thorough preparation and solid execution.
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Media partnerships & integration agency
Extending the reach of your event or PR efforts makes sense, and a connected and accredited PR agency will be able to negotiate less sale-sy advertising, whether it be on radio, a podcast, in print or an online media buy.
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Crisis & reputation management
Companies live and die by their reputation. Effective handling of issues and crises is critical. We listen, detect, assess and respond to stem the flow. We then provide the tools to mend the relationship and get the right messaging clearly out into the public and media via clear PR messages.
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Media training
Preparing your talent to handle the media and speaking opportunities that present is key. Learn how the newsroom works, gain confidence with your key messaging and handle the trickiest situations with conviction.